Cancellation policy

Cancellation Policy:


  • Every hotel has a different cancellation policy and the user shall be charged accordingly.
  • Please call our call-center number for cancellation.
  • INR 300 will be charged as service fees apart from the cancellation charges.
  • Only those cancellation requests which are made either online or on the phone to our customer support team shall be entertained. Company shall not be liable to entertain any cancellation requests made directly to the hotel without intimating Company and also through any other medium including, but not limited to, SMS or e-mail.
  • Company charges a separate service fee of Rs.300 for all cancellations.
  • If you don't show up at the hotel, you'll still be charged the entire amount.

Modifications & Refunds:


  • Company doesn't support changes and modifications to online bookings once they're made.
  • Don't call the hotel directly for reservation changes or cancellations. The hotel's agents can't make changes to or process refunds for these specially-negotiated rates.
  • We take at least 7 to 10 working days to process refunds for bookings cancelled online.
  • Your bank may debit its own separate charges from refunds made to your credit card or bank account.
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